# Manulife (ESI) pharmacy billing reference

BIN 610059, switch NDC, carrier 610059. Help desk 519-747-7000 ext 5685. Always confirm the numbers on the patient's card.

Canonical HTML version: https://pharmflow.io/payers/manulife

## BIN

**610059.** The 6-digit number for this adjudicator. Confirm it on the patient's card.

## Network switch

**NDC.** Adjudication network: Express Scripts Canada (ESI).

## Carrier code

**610059.** BIN 610059 (non-ESI Manulife)

## Help desk

**519-747-7000 ext 5685.** Carrier help desk for claim rejections and setup.

## Card formats

### Certificate Number

**123456789.** 1-9 digits as shown on your card

### Plan / Contract Number

**12345.** Typically 4-6 digits

## Notes for pharmacy staff

- If the Manulife card has ESI in the lower right corner, use ESI plan (BIN 610068, Carrier 02) instead.
- ESI network. Some older Manulife plans may route through NDC (BIN 610059). Confirm BIN on card.

## What is the BIN for Manulife (ESI)?

610059 on the NDC switch. Always confirm the BIN printed on the patient's card before submitting.

## What does the certificate number look like?

1-9 digits as shown on your card

## What is the Manulife (ESI) help desk number?

519-747-7000 ext 5685.