# Sun Life Financial pharmacy billing reference

BIN 600526, switch NDC, carrier 16 / EP. Help desk 800-668-1608. Always confirm the numbers on the patient's card.

Canonical HTML version: https://pharmflow.io/payers/sun-life

## BIN

**600526.** The 6-digit number for this adjudicator. Confirm it on the patient's card.

## Network switch

**NDC.** Adjudication network: Express Scripts Canada (ESI).

## Carrier code

**16 / EP.** Carrier 16 (TELUS) / EP (ESI)

## Help desk

**800-668-1608.** Carrier help desk for claim rejections and setup.

## Card formats

### Certificate / Member ID

**0000012345.** 10 digits with leading zeros. Do NOT include the 2-digit issue number.

### Group Number

**001120.** 6 digits with leading zeros

## Notes for pharmacy staff

- Also available via ESI with BIN 610068. Carrier 16 on TELUS, EP on ESI.
- Can bill via TELUS (carrier 16) or ESI (BIN 610066). ESI plans use EP carrier code.

## Student plans

- Various universities: group Check studentcare.ca (Student ID).

## What is the BIN for Sun Life Financial?

600526 on the NDC switch. Always confirm the BIN printed on the patient's card before submitting.

## What does the certificate / member id look like?

10 digits with leading zeros. Do NOT include the 2-digit issue number.

## What is the Sun Life Financial help desk number?

800-668-1608.