Canadian payer billing reference

Sun Life Financial pharmacy billing reference

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BIN 600526, switch NDC, carrier 16 / EP. Help desk 800-668-1608. Always confirm the numbers on the patient's card.

BIN

600526

The 6-digit number for this adjudicator. Confirm it on the patient's card.

Network switch

NDC

Adjudication network: Express Scripts Canada (ESI).

Carrier code

16 / EP

Carrier 16 (TELUS) / EP (ESI)

Help desk

800-668-1608

Carrier help desk for claim rejections and setup.

Card formats

Certificate / Member ID

0000012345

10 digits with leading zeros. Do NOT include the 2-digit issue number.

Group Number

001120

6 digits with leading zeros

Notes for pharmacy staff

Student plans

Common questions

What is the BIN for Sun Life Financial?

600526 on the NDC switch. Always confirm the BIN printed on the patient's card before submitting.

What does the certificate / member id look like?

10 digits with leading zeros. Do NOT include the 2-digit issue number.

What is the Sun Life Financial help desk number?

800-668-1608.

Use it

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